Privacy Policy

Effective date: November 13, 2026

This privacy policy explains how TBS Barbershops, which operates Capital Barber Shop (183 Scotch Road, Ewing, NJ 08628), The Barber Shop of Hamilton (1959 Route 33, Hamilton Square, NJ 08690) and North Union Barber Shop (13 N Union Street, Lambertville, NJ 08530), collects, uses and protects information when you visit tbsbarbershops.com, use our website's AI assistant, or contact our shops. In this policy, "we", "us" and "our" mean TBS Barbershops.

Information we collect

  • Questions you ask our AI assistant ("Ask AI"). If you use the Ask AI chat on our website, we receive the text you type and the last few messages of that conversation so the assistant can answer follow-up questions. Please don't type sensitive personal information (such as payment card, health or government ID details) into the chat.
  • Information you give us directly. If you call, visit, or message a shop, we receive what you choose to share, such as your name, phone number and appointment preferences, and use it only to respond to you and provide our services.
  • Technical information. Like most websites, our hosting provider automatically records standard server logs (such as IP address, browser type, pages requested and the time of the request) to operate and secure the site. To prevent abuse of the AI assistant, we keep a one-way, scrambled (salted hash) form of a visitor's IP address with the times of recent questions; this cannot be turned back into the IP address and is discarded within about a day.
  • Information stored in your browser. The current Ask AI conversation is kept in your browser's session storage so it stays visible as you move between pages; it is deleted when you close the browser tab. Our website does not use its own cookies and does not have user accounts.

How we use information

  • To answer your questions about our shops, such as booking, directions, hours, barbers and services.
  • To respond to calls, messages and appointment requests.
  • To run, maintain and secure our website, including preventing abuse.
  • To understand how our online advertising performs (see "Google advertising" below).

We do not sell your personal information, and we do not use the AI assistant's conversations for advertising.

Service providers and other companies

  • AI assistant (Anthropic). Answers in the Ask AI chat are generated by Anthropic's Claude AI service. Your questions, the recent conversation and publicly available information about our shops are sent to Anthropic to produce a reply, under Anthropic's commercial terms and privacy policy.
  • Online booking (Booksy). Appointments are booked on Booksy. When you follow a "Book" link you leave our website, and Booksy's privacy policy applies to the information you give them.
  • Google services. Our shop pages show embedded Google Maps and an "On Google Maps" strip of photos from each shop's public Google Maps listing, and our website uses a Google Ads tag. Our server asks Google (through the Google Maps Platform) for the list of listing photos without sending any information about you; your browser then loads those photos directly from Google's servers, and each photo credits the person who took it. Google may collect information about your visit (such as your IP address and cookies) as described in Google's privacy policy. If you contact one of our shops through Google Search or Google Maps, for example through our Google Business Profile, messaging, or an AI agent that answers on our behalf, Google processes that communication under its privacy policy, and we receive the details needed to respond to you.
  • Social media. Our pages show our own recent Instagram posts and photos from our Booksy pages; these images are copied to and served from our own website. Links to Facebook, Instagram, Google reviews and Yelp take you to those services, whose privacy policies apply once you are there.
  • Website hosting. Our website is hosted by Turbify, which processes server logs on our behalf.

We may also disclose information if required by law or to protect the rights, property or safety of our customers, staff or others.

Google advertising

We use Google Ads to reach new customers. Google's advertising tag on our website may use cookies to measure whether our ads led to a visit. You can manage personalized ads at Google Ad Settings or block cookies in your browser settings.

How long we keep information

AI assistant abuse-prevention records are discarded within about a day. We do not keep a separate copy of Ask AI conversations on our website. Server logs are kept by our hosting provider for a limited period for security and operations. Information you give a shop directly is kept only as long as needed to serve you and to meet legal and business requirements.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

Your choices and rights

You can use our website without the AI assistant, and you can clear your browser's storage at any time. Depending on where you live (for example, under the New Jersey Data Privacy Act), you may have the right to request access to, correction of, or deletion of personal information we hold about you, and to opt out of certain uses. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Security

We use reasonable safeguards, including encrypted (HTTPS) connections, and we keep secret keys outside the public part of our website. No method of transmission or storage is completely secure, but we work to protect the information we hold.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Questions or requests about this privacy policy:
TBS Barbershops, attn: Marc
1959 Route 33, Hamilton Square, NJ 08690
Phone: (609) 586-6029